Why Customers Leave (and How to Win Them Back) by David Avrin
David Avrin has become one of the most popular speakers on customer experience in the world today. In recent years, David has presented for enthusiastic organizations and audiences in 22 countries on 6 continents.
A former CEO group leader and a speaker for Vistage International, the world’s leading CEO member organization, David has had over 4,000 one-on-one conversations with company leaders regarding their value proposition and competitive advantages.
David is the author of two other books It’s Not Who You Know, It’s Who Knows You! A Practical Business Guide to Raising Your Profits By Raising Your Profile and Visibility Marketing: The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand and Win New Business.
And, interesting fact, he once sang with an acapella group called The Diners.
Listen to the Interview:
Show Notes
Why Customers Leave (and How to Win Them Back) by David Avrin
It’s Not Who You Know, It’s Who Knows You! A Practical Business Guide to Raising Your Profits By Raising Your Profile by David Avrin
Visibility Marketing: The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand and Win New Business by David Avrin
Take the Cold Out of Cold Calling by Sam Richter
Becoming a Category of One by Joe Calloway
Selling the Invisible by Harry Beckwith
Talk Triggers by Jay Baer
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