The Forever Transaction: How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave by Robbie Kellman Baxter

Robbie Kellman Baxter is a best-selling author, speaker, and consultant with more than 20 years of experience providing strategic business advice to Major organizations include Netflix, Consumer Reports and LinkedIn.

Her first book is The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue

In the past 10 years, her company Peninsula Strategies has advised over  100 organizations on subscription and growth strategy.

Robbie has been featured in The Wall Street Journal, CNN, National Public Radio (NPR) and numerous business shows. She received her MBA from the Stanford Graduate School of Business and graduated with honors from Harvard College.

And, interesting fact: she can make almost any breakfast food!

Listen to the Interview:

Show Notes

The Forever Transaction: How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave by Robbie Kellman Baxter

Robbie Kellman Baxter's Twitter

Robbie Kellman Baxter's LinkedIn

Fighting Churn with Data by Carl Gold 

Acting with Power: Why We Are More Powerful Than We Believe by Deborah Gruenfeld

Pretty Good Advice: For People Who Dream Big and Work Harder by Leslie Blodgett

P.S. - If you enjoy the show, please rate it on iTunes, Google Play Music or Stitcher and write a brief (one sentence) review. Reviews help more people like you to discover the show! 

Don’t know how to leave an iTunes review? It's easy - click here for simple instructions