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The Marketing Book Podcast: The Science of Customer Connections by Jim Karrh

The Science of Customer Connections: Manage Your Message to Grow Your Business by Jim Karrh


Jim Karrh, Ph.D. is a keynote speaker, consultant, coach and former corporate marketer. He guides business professionals, teams, and entire organizations to stand out through better messaging — which in turn produces better customer relationships, stronger brands, and more growth opportunities.

As a consultant and coach, Jim serves clients internationally including associations, small businesses, high-growth tech firms, and a dozen members of the Fortune 500. 

And interesting fact...

In high school growing up in Swainsboro, Georgia he was a country music deejay AND he has completed the New York City Marathon!

Listen to the Interview: 



Show Notes

The Science of Customer Connections: Manage Your Message to Grow Your Business by Jim Karrh

Influence: The Psychology of Persuasion by Robert B. Cialdini 

Entrepreneurial You: Monetize Your Expertise, Create Multiple Income Streams, and Thrive by Dorie Clark 

Eat Their Lunch: Winning Customers Away from Your Competition by Anthony Iannarino

Why Customers Leave (and How to Win Them Back) by David Avrin 

Selling Boldly: Applying the New Science of Positive Psychology to Dramatically Increase Your Confidence, Happiness, and Sales by Alex Goldfayn

Ask More: The Power of Questions to Open Doors, Uncover Solutions, and Spark Change by Frank Sesno 

Marketing Rebellion: The Most Human Company Wins by Mark W. Schaefer 

Jim Karrh’s website

Jim Karrh’s Linkedin

Jim Karrh’s Twitter


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Douglas Burdett
Douglas Burdett
The Principal and Founder of Artillery, Douglas Burdett is a former artillery officer and Madison Avenue ad man. He also hosts The Marketing Book Podcast, where he interviews authors every week about the latest in modern marketing and sales.

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