Episode Subheader  


AQGC White logo2

All Posts

The Marketing Book Podcast: The Science of Customer Connections by Jim Karrh

The Science of Customer Connections: Manage Your Message to Grow Your Business by Jim Karrh


Jim Karrh, Ph.D. is a keynote speaker, consultant, coach and former corporate marketer. He guides business professionals, teams, and entire organizations to stand out through better messaging — which in turn produces better customer relationships, stronger brands, and more growth opportunities.

As a consultant and coach, Jim serves clients internationally including associations, small businesses, high-growth tech firms, and a dozen members of the Fortune 500. 

And interesting fact...

In high school growing up in Swainsboro, Georgia he was a country music deejay AND he has completed the New York City Marathon!

Listen to the Interview: 



Show Notes

The Science of Customer Connections: Manage Your Message to Grow Your Business by Jim Karrh

Influence: The Psychology of Persuasion by Robert B. Cialdini 

Entrepreneurial You: Monetize Your Expertise, Create Multiple Income Streams, and Thrive by Dorie Clark 

Eat Their Lunch: Winning Customers Away from Your Competition by Anthony Iannarino

Why Customers Leave (and How to Win Them Back) by David Avrin 

Selling Boldly: Applying the New Science of Positive Psychology to Dramatically Increase Your Confidence, Happiness, and Sales by Alex Goldfayn

Ask More: The Power of Questions to Open Doors, Uncover Solutions, and Spark Change by Frank Sesno 

Marketing Rebellion: The Most Human Company Wins by Mark W. Schaefer 

Jim Karrh’s website

Jim Karrh’s Linkedin

Jim Karrh’s Twitter


P.S. - If you enjoy the show, please rate it on iTunesGoogle Play Music or Stitcher and write a brief (one sentence) review. Reviews help more people like you to discover the show! 

Don’t know how to leave an iTunes review? It's easy - click here for simple instructions.

Douglas Burdett
Douglas Burdett
The Principal and Founder of Artillery, Douglas Burdett is a former artillery officer and Madison Avenue ad man. He also hosts The Marketing Book Podcast, where he interviews authors every week about the latest in modern marketing and sales.

Other Interviews

The Marketing Book Podcast: "Renegade Marketing" by Drew Neisser

Renegade Marketing: 12 Steps to Building Unbeatable B2B Brands by Drew Neisser

The Marketing Book Podcast: "Lies, Damned Lies, and Marketing" by Atul Minocha

Lies, Damned Lies, and Marketing: Separate Fact from Fiction and Drive Growth by Atul V. Minocha

The Marketing Book Podcast: "The Sea We Swim In" by Frank Rose

The Sea We Swim In: How Stories Work in a Data-Driven World by Frank Rose